the human price of change

Internet triumphalists often fail to understand the human price of change.

Eric Garland interviewed by Greg Sandoval at CNet:

These are tough lessons. By the way, I don’t want to sound
like the armchair pundit. You end up sounding not very empathetic. You
sound like some ass who says “This is how it’s going to be and if you
don’t like too bad.” I’m not trying to be dismissive. I’m not trying
to be glib about this. I understand the implication may well be
tens-of-thousands of jobs lost, billions of dollars pouring out of the
industry, shutterings, downsizings…I’m not trying to make light of
that. I’m just telling you that in the final accounting i think some
things we now know. Some of them are very unpopular even in concept
and some of them are very hard to incorporate into strategic thinking,
but that doesn’t make them any less avoidable or inevitable.

Which is to say: have a fucking heart. Just because the steam engine beat John Henry doesn’t mean John Henry got what he deserved.