I have been a loyal “paying” member of Spamarrest for a while and the last few months their service has gone down in reliability. They have lost emails and the service has gone down.
Today I canceled my recently renewed account with them and asked for a refund of the unused portion of my service. Here is their reply!

“Hi David,

Thanks once again.

David, I am very sorry to tell you that we are not able to offer you a refund for your account. You may continue to use your Spam Arrest account till 2008-10-01 by reactivating the account.

I truly apologize for your inconvenience, David. Please do let me know if you need anything else.

Best Regards,
Peter
Technical Support Specialist
Spam Arrest”